Protecting Reputations

Enabling Business

Expanding Capabilities


Information You Can Trust

We are ISB Global Services Inc. We are one of the most innovative Consumer Reporting Agencies in the industry. We offer comprehensive domestic and international background and screening reporting that includes criminal records, verifications, drug testing, social media reports, and much, much more. Our versatility allows us to shape our software-as-a-service (SaaS) employment background screening platform to fit our clients’ needs.


•  53% of all job applications contain inaccurate information (SHRM, 2003).

•  39% of all background checks are returned with at least one serious flag.

•  Substance abusers change jobs as often as 3 times per year (Worker Substance Use and Workplace Policies and Programs,

•  In 2008, employee theft was responsible for the majority of retail shrinkage at $15.9 billion.

•  In July 2016, 35% of all consumer litigation plaintiffs had sued at least once before under consumer litigation statutes.

•  10% of all county criminal record checks and 10% of all education verifications return serious flags.

•   23% of employment verifications return serious flags.

•  39% There is no true centralized nationwide criminal records repository available to the public.

•  34% of all job applications contain outright lies about experience, education, and ability to perform essential job functions (WSJ, 2003).

•   More than 75% of substance abusers are employed (Substance Abuse & Mental Health Services Administration, 2008).

•  From 2015 to 2016, FCRA-related lawsuits against employers and their information providers increased by over 500%.

•  So-called “national” criminal databases house less than a quarter of nationwide criminal records, and about 80% of county records are not included in these databases.

•   Workplace violence accounts for approximately 18% of all violent crime.

•  9% of job applicants claimed to have a college degree they had not earned; listed false employers; or identified jobs that simply did not exist (Repa, 2001).

•  75% of all employees steal at least once (U.S. Chamber of Commerce, n.d.).

•   National criminal history databases have a 41% error rate.

•  The top five courts where FCRA-related lawsuits were filed against employers and information providers were Chicago, Los Angeles, Atlanta, Las Vegas, and Brooklyn in 2016.

•  Negligent hiring cases have had verdicts up to $40 million (Gurtin vs. Nurse Connection, et al., 2002).

•  The U.S. Department of Labor estimates that the average cost of a single bad hiring decision can equal 30% of the first year’s potential earnings.

•  It costs $7,000 to replace a salaried employee; $10,000 to replace a mid-level employee, and $40,000 to replace a C-suite executive.

•  1.75 million days of work are lost each year by victims of workplace violence, according to a U.S. Department of Justice survey, accounting for $55 million in lost wages every year.

•  According to the US Small Business Administration, for every dollar an employer invests in employment screening, the return on investment ranges from $5-16, resulting from improved productivity, reduced absenteeism, lower turnover – and decreased employer liability.

•  34% of all application forms contain outright lies about experience, education, and ability to perform essential functions on the job.

•  Approximately 30% of employees admit to stealing from their employers. Of the perpetrators 41.2% are managers, 39% are employees, and 19.3% are owners or executives.

•  Eighteen percent of online U.S. adults have had “important personal information stolen” such as their Social Security Number, credit card, or bank account information. That’s a 63% increase over of the results of a July 2013 survey where 11% reported the theft of personal information.

•  While both large and small organizations fall victim to occupational fraud, the ACFE found that companies with fewer than 100 employees are particularly vulnerable compared to their larger counterparts.

•  ACFE’s study revealed that companies with fewer than 100 employees lose a median of $155,000 each year because of fraud, compared to a median of $120,000 each year for businesses with 100 workers or more. And although asset misappropriation and corruption cases cited significant losses to companies, financial statement fraud caused the most financial damage, to the tune of an average of $1 million.

  • The Association of Certified Fraud Examiners report that U.S. Businesses will lose an average of 5% of their gross revenues to fraud. It is reported that from the 2018 ACFE’s Report To The Nations that the private companies and small business rank highest in occupational fraud frequency at 42% compared to large corporations, government and non-profits. The biggest contributing factor is the lack of internal controls.

•  In employee surveys conducted by academics, 43% of workers admitted stealing from their companies. The FBI reports that employee theft is the fastest growing crime in the United States.

•  The U.S Chamber of Commerce estimates that theft by employees costs American companies $20 billion to $40 billion a year. To pay for it, every man and woman working in America today contributes more than $400 per year. The chamber also reports that an employee is 15 times more likely than a non-employee to steal from an employer. Unfortunately, 75% of employee-related crimes go unnoticed.

•  Almost eight out of ten (77%) of Americans 18+ that use illicit drugs are employed full or part-time. That’s 9.4 MILLION workers involved in employee drug abuse! (How many of “those” employees work at YOUR company?)

•  Of all drug users, 68.9% are employed and active in the workplace, according to the Substance Abuse and Mental Health Administration (SAMHSA). Additionally, 1/3 of all employees are aware of illegal sale of drugs in their workplace, according to
the TN Department of Labor & Workforce Development.

  • While large businesses typically have assessment or drug testing programs in action, many smaller businesses cannot afford to do so. This is a critical error, as drug users will generally apply only at places that do not have mandated drug testing. Drug testing and educational programs have been proven to provide benefits such as:

Increased morale ● Decreased workplace accidents ● Reduced employee theft ● Increased productivity ● Reduced employee turnover ● Decreased cost of insurance, such as workers’ compensation


Services and Products

We exist to be your partner in your screening reports needs. We strive to understand your needs inside and out, so we can develop solutions that meet and exceed your expectations. We deliver solutions that allow you to make informed decisions based on the most accurate and comprehensive information available. But we don’t stop there—we are right there with you, 24/7, 365 days a year, helping you maintain the highest level of compliance with both state and federal agencies.


Industry Solutions

All businesses face similar challenges. Regulation–driven requirements, compliance issues, liability… and the need to protect their reputation. But each industry faces its own unique challenges when it comes to employment and candidate screening. It’s important to have a partner that understands your specific needs and goals.



People Are Talking

Over the years we have used many different background screening companies. Although each seemed to be good at one or two things, none really satisfied all of our requests in a timely and affordable manner. ISB Global has been a welcome change. We feel like we’ve finally found a screening company that acts as our partner.

Ellen J.Chief Operating Officer

The ISB Global Team delivers an affordable and effective background screening process solution to our team at Spirit of Math America. The customer service and support they offered to us after roll out was a real value! I recommend the ISB Global team!

Jennifer D.Chief Operating Officer

In my experience, ISB Global delivers the best in product, cost and information accuracy. Their customer support is the best I’ve experienced and dealing with them during the past two years, has reduced my turnover by 30% and decreased my staff replacement costs by thousands.

Deborah W., RN MBADir. of Client & Caregiver Services

ISB Global is always professional with incredible attention to detail. Their customer service is stellar. They are the experts and communicators of new regulations that we need to be aware of allowing us to focus on what we do best; working with our patients. We recommend them highly.

Cynthia B.Program Coordinator

We enjoy working with the Cedalius Group. Their screening services are able to satisfy the due diligence requirements with one stop and they have always provided excellent customer service. They provide a truly great service for associate and subcontractor screening needs.

Melanie O.Corporate Services Manager

Fast, accurate and cost effective. What more can we say? The Cedalius Group provides us with excellent service and quality insight.

Richard M.President

A truly professional research and screening service. ISB Global provides excellent customer service with great attention to detail…We have found ISB Global to be professionals in every sense of the word.

Becky B.President & CEO

ISB Global protected my company and made us four times more secure with their outstanding process. Their experience and expertise is bar none.

Jason S.Director of Human Resources

A powerful and highly effective reporting process. Highly detailed and accurate. ISB Global is genuinely an excellent Consumer Reporting Agency…

Brian W.Director of Operations